Q: How long does it take to get a stairlift installed?
A: We keep standard stairlifts in stock at all times. We can install in as little as a couple of days, or even the same day if the schedule allows.
Q: How long does a stairlift installation take?
A: The installation of a standard stairlift takes our installers a few hours to complete.
Q: Does your stairlift come with a warranty?
A: Absolutely. Our Bruno stairlifts comes with a Limited Lifetime Warranty. To add even more value to your purchase, Access Elevator warranties the labor fees for the first year for warranty parts repair.
Q: Will your stairlift work if there is a power outage?
A: Yes. All modern stairlifts run on DC power - internal batteries. There is no extra equipment to purchase as it is a standard feature. During a power interruption, our stairlifts will continue to operate for several cycles.
Q: How often do I need my stairlift serviced?
A: It is suggested by our manufactures that each stairlift be inspected by a stairlift mechanic at least once a year. If the stairlift is used several times a day, you may opt for a more frequent schedule. Any time you hear something abnormal, or notice a change in speed, it is highly recommended that you contact us for a consultation. Many interruptions in performance can be avoided by being pro-active.
Q: How long does it take to have a residential elevator installed?
A: There are several phases of an elevator installation. Many of which are in your contractor/sub-contractors hands; electrical, construction and framing, architectural, etc.. Once an order is placed, an elevator can take as little as two weeks to manufacture, one week to ship, and one week to install.
Q: How much does a residential elevator cost?
A: There are many factors that establish cost. How many stops will the elevator service? What is the configuration of the cab? What type of drive system do you desire? What amenities do you want in your cab? We can provide you with a quick, no obligation quote within a few minutes if you are considering a residential elevator for your new or existing home.
Q: Will my elevator work during a power outage?
A: Most residential elevator motors require 240V to operate. Our residential elevators are equipped with a 120 V battery backup that power the safety circuits should the power be interrupted. If the elevator is traveling at the moment of a power outage, the elevator will descend to the next landing and unlock the door interlock to allow the occupant to exit the cab.
Q: How often does my residential elevator need to be inspected?
A: All residential elevators should be inspected at least once a year. Looking over the rails, guides, hydraulic fluid levels and seals, condition of the shaftway and machine room contents, and other wear and tear areas annually is invaluable. Having the ability to catch a problem before it interrupts your service is worth its weight in gold. Nothing is worse than needing your residential elevator and not being able to use it due to a preventable parts failure.
If you have a specific question that is not covered above, please don't hesitate to ask. Use the form below, or give us a call at 317-784-2900. We stand ready to help!