Q: How long does it take to get a stairlift installed?
A: We keep standard stairlifts in stock at all times. We can install in as little as a couple of days, or even the same day if the schedule allows.
Q: How long does a stairlift installation take?
A: The installation of a standard stairlift takes our installers a few hours to complete.
Q: Does your stairlift come with a warranty?
A: Absolutely. Bruno covers their stairlifts for 5-years on the motor and track, and 2-years on all moving parts. Access Elevator warranties the labor for the first year as well for warranty parts repair.
Q: Will your stairlift work if there is a power outage?
A: Yes. All modern stairlifts run on DC power - internal batteries. There is no extra equipment to purchase. It's a standard feature. During a power interruption, our stairlifts will continue to operate for several cycles.
Q: How often do I need my stairlift serviced?
A: Our manufacture suggests having your stairlift inspected by a stairlift mechanic at least once a year. If the stairlift is used several times a day, you may opt for a more frequent schedule. Any time you hear something abnormal, or a change in speed or feel, it is highly recommended that you contact your service provider for a consultation. Many interruptions in performance can be avoided by being pro-active.
Q: How long does it take to get a residential elevator installed?
A: There are several phases of an elevator installation. Many of which are in your contractor/sub-contractors hands; electrical, construction and framing, architectural, etc.. Once an order is placed, an elevator can take as little as two weeks to manufacture, one week to ship, and one week to install.
Q: How much does a residential elevator cost?
A: There are many factors that establish cost. How many stops will the elevator service? What is the configuration of the cab? What type of drive system do you desire? What amenities do you want in your cab? We can provide you with a quick, no obligation quote within a few minutes if you are considering a residential elevator for your new or existing home.
Q: Will my elevator work during a power outage?
A: Yes - but only if the elevator is already in motion at the time of the power loss. Standard residential elevator motors require 240V to operate normally. Our residential elevators are equipped with a 120 V battery backup that will operate the safety circuits. If the elevator is traveling at the moment of a power outage, the elevator will descend to the next landing and unlock the door interlock to allow the occupant to exit the cab.
Q: How often does my residential elevator need to be inspected?
A: All residential elevators should be inspected at least once a year. Looking over the guide block wear, hydraulic fluid levels and seals, condition of the shaftway and machine room contents, and other wear and tear areas annually is invaluable. Having the ability to catch a problem before it interrupts your service is worth its weight in gold. Nothing is worse than needing your residential elevator and not being able to use it due to a preventable parts failure.
If you have a specific question that is not covered above, please don't hesitate to ask. Use the form below, or give us a call at 317-784-2900. We stand ready to help!